Terms and Conditions

Last Updated:2024.10.1

Welcome to Lingqi Optoelectronics Tech Co., Ltd. ("Lingqi," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website www.lingqiled.com (the "Site") and the purchase of our products ("Products"). By accessing the Site or purchasing our Products, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our Site or purchasing our Products, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our Site or purchasing our Products.

2. Eligibility

Our Products and services are intended for businesses and organizations. By placing an order, you confirm that you are authorized to act on behalf of the entity you represent and that you comply with all applicable laws and regulations.

3. Orders and Acceptance

  • 3.1 Custom Orders: All our Products are custom-made to your specifications. Orders are subject to our acceptance, and we reserve the right to refuse any order at our discretion.

  • 3.2 Order Process: Orders can be placed through our Site, via email, or through B2B platforms like Alibaba. Once we receive your order, we will provide a quotation and production timeline.

  • 3.3 Payment Terms: Payment methods include online bank transfers, prepayments, or transactions through approved B2B platforms. A deposit may be required to commence production.

4. Pricing and Payment

  • 4.1 Pricing: All prices are quoted in U.S. dollars unless otherwise specified. Prices are subject to change without prior notice due to fluctuations in material costs or exchange rates.

  • 4.2 Payment Terms: Payment terms will be specified in the invoice. Late payments may incur interest charges at a rate of 1.5% per month.

5. Production and Delivery

  • 5.1 Production Time: Production timelines will be provided upon order confirmation. Timelines are estimates and may vary due to unforeseen circumstances.

  • 5.2 Delivery Terms: Shipping terms are FOB (Free on Board) unless otherwise agreed upon. Risk of loss passes to you upon our delivery of the Products to the carrier.

6. Warranty

  • 6.1 Warranty Period: We offer a warranty of up to one (1) year on our Products against defects in materials and workmanship under normal use.

  • 6.2 Warranty Claims: To make a warranty claim, you must notify us in writing within the warranty period, providing details of the defect and supporting evidence.

7. Returns and Refunds

Custom Products are non-returnable and non-refundable except as provided under our Return and Refund Policy or as required by law.

8. Intellectual Property

All intellectual property rights in the Products and on the Site, including but not limited to designs, patents, trademarks, and copyrights, are owned by Lingqi. Unauthorized use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Lingqi shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with these Terms, including but not limited to loss of profits or revenue.

10. Confidentiality

Both parties agree to keep confidential any proprietary information received from the other party that is marked as confidential or would reasonably be considered confidential.

11. Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or labor disputes.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be settled through friendly negotiations. If unsuccessful, either party may submit the dispute to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration.

14. Amendments

We reserve the right to amend these Terms at any time. Changes will be effective upon posting on our Site. Your continued use of the Site or our Products constitutes acceptance of the amended Terms.

15. Contact Us

If you have any questions about these Terms, please Contact Us